Impact on Employee Relation to the Business
What is Employee Relation?
‘Employee
relations’ is a term that has become widely used only in recent passed ,prior
to this it is the term ‘industrial relations’ in common use. There are debates for
the meaning of two terms employee relation and industrial relations. Some
people argue that there are identifiable differences between them while others are
argue that the concepts and phenomena explained are to all intents and purposes
interchangeable.
Blyton and
Turnbull (1994) discuss this in explaining why they have chosen to use the term
‘employee’ as opposed to ‘industrial’. They begin by arguing that they see no
hard and fast distinction between the two, the difference being in the tendency
of each to focus the subject inside different boundaries, but in reviewing
various contributions to the debate they do state some of the more common
views.
Gennard and Judge (2002) mentioning Employee relations is a study of the rules,
regulations and agreements by which employees are managed both as individuals
and as a collective group.
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| Figure 01 |
How it impact to
the business?
According to
Jansen et al (2013), employees must be social architects who can work across
levels and functions of the organisation, continuously improving the business
process and fostering an atmosphere favorable for innovation, risk-taking,
self-directed teamwork, commitment, quality and self-improvement. To survive
and grow in the twenty-first century, entrepreneurs must learn and use
appropriate human skills to motivate and inspire all those involved in their
business (McDermott and Conway 2013).
There are a number
of employee retention strategies that business owners can utilise in order to
maintain the good relationship they have with the employees.
Burns (2012) declared
that good employer-employee relations are essential for different reasons.
These reasons might include,
- Employees who are inspired to work produce better and more results.
- The level of competency of the staff increases because of their drive to become better.
- Customer service is improved because employees who have good relations with their employer are usually viewed as good customer consultants.
So the
relationship between the employer and the employee is important, therefore
business owners need to pay attention to this relationship if they want their
businesses to grow and succeed (Bhattacharya et al 2012).
References:
Blyton, P and Turnbull, P (2004) The Dynamics of
Employee Relations (3rd edn), Basingstoke, Macmillan.
Bhattacharya, C B
Sen, S Korschun, D (2012) Using corporate social responsibility to win the war
for talent, MIT Sloan Management Review.
Burns, A (2012)
Employee Relations, John Wiley & Sons.
Gennard, J and Judge, G (2002) Employee Relations.
London, CIPD.
Jansen, R Curseu,
PL Vermeulen, P (2013) Information processing and strategic decision-making in small
and medium-sized enterprises, The role of human and social capital in attaining
decision effectiveness. International Small Business Journal.
McDermott, AM,Conway,
E Rousseau, DM Flood, PC (2013). Promoting effective psychological contracts through
leadership: The missing link between HR strategy and performance.
Figure 01:
Good referencing and content is clear.
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